Please read these terms carefully before using InfoKavach's services, products, or platforms. By engaging with us, you agree to be bound by these terms.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client", "User", or "you") and InfoKavach Technologies Pvt. Ltd. ("InfoKavach", "we", "us", or "our"), a company incorporated under the Companies Act 2013, having its registered office at 4th Floor, Gachibowli, Hyderabad, Telangana 500032, India.
By accessing our website (infokavach.com), affiliated platforms (academy.infokavach.com, examprep.infokavach.com), or by engaging InfoKavach's services — whether through a signed Statement of Work, online purchase, or verbal agreement — you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy.
If you do not agree to these Terms, you must immediately discontinue use of our website and services and contact us to cancel any active engagements.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
InfoKavach provides the following categories of services (collectively, "Services"):
| Category | Services Included |
|---|---|
| Cybersecurity Consulting | Vulnerability Assessment & Penetration Testing (VAPT), Compliance Advisory, ISO 27001 Advisory, Threat Hunting, Cloud Security Assessments, Application Security |
| Managed Security | 24×7 SOC as a Service, Incident Response & Management, Virtual CISO (vCISO), SIEM Deployment & Management |
| Products | Annual Review Manager (ARM), IT Command Center (ICC), LMS Platform, Governance & Compliance Center (GCC), Kavach AI |
| Academy & Training | Cybersecurity certification training (CISSP, CC, CISM, CCSP, CISA), ExamPrep platform access, industry and corporate training |
| Staffing | Contract cybersecurity staffing, managed talent deployment |
The specific scope, deliverables, timelines, and fees for consulting and managed services engagements are defined in a separate Statement of Work (SOW) or Service Agreement executed between the parties. In the event of a conflict between these Terms and a signed SOW, the SOW shall prevail for that specific engagement.
Access to certain Services (Academy, ExamPrep, product dashboards) requires you to register for an account. You agree to:
InfoKavach reserves the right to suspend or terminate accounts that violate these Terms, display fraudulent activity, or remain inactive for more than 24 months.
You may use InfoKavach's Services solely for lawful business purposes consistent with the intended scope of the Services. Enterprise clients may use deliverables (reports, assessments) for internal security improvement purposes.
You must not use our Services or platforms to:
Violation of acceptable use policies may result in immediate termination of services and, where applicable, legal action.
Fees for Services are as specified in the applicable SOW, product listing, or course purchase confirmation. All fees are quoted in Indian Rupees (INR) unless otherwise stated, and are exclusive of applicable taxes (including GST).
Invoices not paid within the agreed terms may attract interest at 18% per annum (1.5% per month) from the due date. InfoKavach reserves the right to suspend services for accounts with outstanding invoices beyond 30 days overdue.
All content on InfoKavach's platforms — including but not limited to the website design, software code, course materials, practice questions, reports templates, brand assets, logos, trademarks, and marketing content — is the exclusive intellectual property of InfoKavach Technologies Pvt. Ltd. or its licensors, protected under the Copyright Act 1957, the Trade Marks Act 1999, and applicable Indian IP law.
Upon full payment of all applicable fees, InfoKavach grants the Client a non-exclusive, non-transferable licence to use security assessment reports, recommendations, and other deliverables produced specifically for the Client's engagement — solely for the Client's internal security purposes. InfoKavach retains ownership of all underlying methodologies, tools, frameworks, and templates used to produce such deliverables.
If you provide feedback, suggestions, or ideas about InfoKavach's Services, you grant InfoKavach a perpetual, irrevocable, royalty-free licence to use such feedback to improve our Services without any obligation to compensate you.
Both parties acknowledge that in the course of a service engagement, each may receive confidential information ("Confidential Information") from the other, including business strategies, technical configurations, security vulnerabilities, and commercially sensitive data.
Each party agrees to:
These obligations do not apply to information that: (a) is or becomes publicly known through no fault of the receiving party; (b) was already known to the receiving party prior to disclosure; (c) is independently developed without use of the Confidential Information; or (d) must be disclosed by law or regulatory order (with prior written notice to the disclosing party where permitted).
Confidentiality obligations survive termination of these Terms for a period of 5 years.
InfoKavach's collection, use, and protection of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
For enterprise clients where InfoKavach processes personal data on your behalf (e.g., employee data in security awareness training or LMS platforms), a separate Data Processing Agreement (DPA) will be executed, defining InfoKavach's role as a Data Processor and the Client's role as Data Principal/Controller under the DPDP Act 2023.
Clients are responsible for ensuring that any personal data shared with InfoKavach for service delivery purposes is collected and shared lawfully.
InfoKavach operates AI-powered features through Kavach AI and AI-driven components in our ExamPrep and LMS platforms. By using these features, you agree to the following:
For managed services (SOC, SIEM, vCISO), specific Service Level Agreements (SLAs) — including uptime targets, response times, and escalation procedures — are defined in the applicable SOW or Service Agreement. In the absence of a specific SLA, InfoKavach commits to reasonable commercial efforts to deliver services in a professional, timely manner.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INFOKAVACH'S SERVICES AND PLATFORMS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.
InfoKavach does not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE INDIAN LAW:
Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, death, or personal injury caused by InfoKavach's negligence — to the extent such exclusion is prohibited by law.
You agree to defend, indemnify, and hold harmless InfoKavach, its directors, officers, employees, and agents from and against any claims, liabilities, damages, judgements, awards, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to:
You may terminate a service engagement by providing written notice as specified in the applicable SOW (typically 30 days). Course and subscription cancellations are subject to the refund policy in Section 5.4.
InfoKavach may terminate or suspend your access to Services immediately and without notice if:
Upon termination: (a) all licences granted to you cease immediately; (b) outstanding payment obligations survive termination; (c) confidentiality obligations survive as specified in Section 7; (d) InfoKavach will return or securely destroy client data in accordance with our Data Retention policy and the terms of any applicable DPA.
These Terms are governed by and construed in accordance with the laws of India, including the Information Technology Act 2000, the Contract Act 1872, the Consumer Protection Act 2019 (where applicable), and the Digital Personal Data Protection Act 2023.
The courts of Hyderabad, Telangana, India shall have exclusive jurisdiction over any dispute arising from these Terms, subject to the dispute resolution procedure in Section 15.
The parties shall make good-faith efforts to resolve any dispute arising from these Terms through direct negotiation. If a dispute cannot be resolved within 30 days of written notice from either party, it shall be referred to binding arbitration in accordance with the Arbitration and Conciliation Act 1996, as amended.
The arbitral award shall be final and binding on both parties. Nothing in this section prevents either party from seeking urgent injunctive relief from a competent court.
InfoKavach reserves the right to modify these Terms at any time. We will provide at least 14 days' advance notice of material changes by posting a notice on our website and emailing registered users. Your continued use of the Services after the effective date of revised Terms constitutes acceptance of the changes.
For active service engagements governed by a signed SOW, changes to these Terms do not alter the terms of that SOW unless both parties agree in writing.
For questions about these Terms, billing disputes, or to request a copy of a signed agreement, please contact:
These Terms were last reviewed on 13 May 2025. Please also read our Privacy Policy and Cookie Policy.